Your Store’s Three Words

my three words

Every January writer, speaker, and business-owner-helper Chris Brogan chooses three words that will frame his focus and energy for the coming year. Hundreds (thousands?) of his fans and followers follow suit. Continue ReadingYour Store’s Three Words

Are you a Master of the Welcome?

Are you a Master of the Welcome? Hope so. The first words out of your mouth frame the entire customer experience. Consider these two facts: According to The Wall Street Continue ReadingAre you a Master of the Welcome?

Why you should still be excited about email marketing

Another day, another marketing post, am I right? These days, it’s a challenge getting people excited about receiving yet another promotional email. How do we know this? We asked a Continue ReadingWhy you should still be excited about email marketing

Scoping Out Your Competition

Check out your competition. Too many business people neglect to do this. How in the world will you know where you stand in your market and your category if you Continue ReadingScoping Out Your Competition

Program your own “Smart Store”

With all the news and technology about the continual emergence of the internet of things, you’re likely becoming quite the smarty-pants. You can buy Smart Phones, Smart Cars, Smart Thermostats, Continue ReadingProgram your own “Smart Store”

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