The Sales You Lost On Black Friday

Many retailers are celebrating some good sales results from Black Friday this year. A lot of hard work and planning went into making sure they were successful. How did you Continue ReadingThe Sales You Lost On Black Friday

Don’t Say You Don’t Know

“I don’t know.” These three words are DEADLY. As a front line employee, you are the face and the voice of your company. As such, you must project an aura Continue ReadingDon’t Say You Don’t Know

Why don’t they do what I ask them to?

Why don’t they do what I ask them to? Address common challenges in your life and on your team. I hear the same refrain from the clients I serve about Continue ReadingWhy don’t they do what I ask them to?

The customer has changed. Have you?

Today’s article is from contributing expert Jennifer Gluckow of Sales In A New York Minute and author of the free ebook Jen’s Top 10 for Sales Zen.  Here’s the big Continue ReadingThe customer has changed. Have you?