Why don’t they do what I ask them to?
Why don’t they do what I ask them to? Address common challenges in your life and on your team. I hear the same refrain from the clients I serve about Continue ReadingWhy don’t they do what I ask them to?
Tag Archives: sales training
45 retail terms every retailer needs to know
Perhaps you’ve been in retailing as long as you can remember, or maybe you’re new to the game. Either way, it’s good to have a glossary of retail terms handy Continue Reading45 retail terms every retailer needs to know
Customers, schmustomers. You need Fans
I’ve been to 97 concerts in my lifetime. I know this because every ticket stub of every show I’ve ever seen since I was 12 lay under a sheet of Continue ReadingCustomers, schmustomers. You need Fans
Crowdsource Your Retail Secret Shoppers
In a competitive marketplace where you not only strive to win business from competing local stores, but also online stores which can compete from virtually anywhere, the customer experience and Continue ReadingCrowdsource Your Retail Secret Shoppers
Triple-A Rating. Would Your Customers Give it?
Every day your employees show customers that they are worthy of their time and attention. The following are three areas for your team to focus on in order to maintain Continue ReadingTriple-A Rating. Would Your Customers Give it?