It’s time to can “Can I help you?”

Ever go into a store and have someone who worked there asked: “Can I help you?” Of course you have. And 9 times out of 10 you replied with a “No thanks, Continue ReadingIt’s time to can “Can I help you?”

How well do Customers know YOU?

Photo credit: arjunv via Foter.com / CC BY-NC-ND

Know your customer, know your customer, know your customer. Three very important rules of business. But let me ask you this: How well do your customers know YOU? Sam Walton, Continue ReadingHow well do Customers know YOU?

Retail Reading List Round-up

There are a TON of industry news feeds to follow, even more email newsletter lists with retail news and opinion. We belong to a lot of those lists and thought Continue ReadingRetail Reading List Round-up

Your Business Bookshelf

A feature I’ve been wanting to start for a while here on the Midwest Retail Services blog is The Business Bookshelf — a collection of recommendations, reviews, collected wisdom, quotes, Continue ReadingYour Business Bookshelf

Beyond “Location, Location, Location”

So, you have a successful retail business and you want to grow, consequently, you are considering opening a new location. The old real estate adage “location, location, location” has merit, Continue ReadingBeyond “Location, Location, Location”