Why Buy New Shelves vs. Used? Ask The Team!

Why should someone choose to invest in new shelving rather than trying to save some money by purchasing used shelving instead? Sounds like a question for the retail store fixture Continue ReadingWhy Buy New Shelves vs. Used? Ask The Team!

Free eBook! Retail tips for reinventing the customer experience (and increasing revenue)

Bob Phibbs (also known as The Retail Doctor) is offering a free eBook download titled 10 Retail Training Techniques to Reinvent the Customer Experience & Increase Sales Revenue. Going head Continue ReadingFree eBook! Retail tips for reinventing the customer experience (and increasing revenue)

Ask The Team: Do I need a professional installer for my shelves/fixtures?

We feature another really big question for the Midwest Retail Services team this week. It’s a question we get asked a lot, and it’s one of those questions whose response Continue ReadingAsk The Team: Do I need a professional installer for my shelves/fixtures?

SSTOP! 5 Steps to Approach Complaining Customers

Let’s say a customer comes to you with a complaint. Maybe in person, via email or over the phone. What’s the best approach? It’s simple: SSTOP! No, that wasn’t a Continue ReadingSSTOP! 5 Steps to Approach Complaining Customers

Ask The Team: When is it time to replace shelves?

We had a great question submitted through our website contact form asking: “When is it time to replace shelves?” Here are the best answers as provided by our team. You’ll Continue ReadingAsk The Team: When is it time to replace shelves?