Scoping Out Your Competition

Check out your competition. Too many business people neglect to do this. How in the world will you know where you stand in your market and your category if you Continue ReadingScoping Out Your Competition

Program your own “Smart Store”

With all the news and technology about the continual emergence of the internet of things, you’re likely becoming quite the smarty-pants. You can buy Smart Phones, Smart Cars, Smart Thermostats, Continue ReadingProgram your own “Smart Store”

The Dollar Shave Club Effect

I woke up this morning to the announcement that Dollar Shave Club, the monthly subscription service that sends razor blades costing as little as $1 per pack to your home, Continue ReadingThe Dollar Shave Club Effect

It’s time to can “Can I help you?”

Ever go into a store and have someone who worked there asked: “Can I help you?” Of course you have. And 9 times out of 10 you replied with a “No thanks, Continue ReadingIt’s time to can “Can I help you?”

How well do Customers know YOU?

Photo credit: arjunv via Foter.com / CC BY-NC-ND

Know your customer, know your customer, know your customer. Three very important rules of business. But let me ask you this: How well do your customers know YOU? Sam Walton, Continue ReadingHow well do Customers know YOU?