Customers, schmustomers. You need Fans
I’ve been to 97 concerts in my lifetime. I know this because every ticket stub of every show I’ve ever seen since I was 12 lay under a sheet of Continue ReadingCustomers, schmustomers. You need Fans
Author Archives: Midwest Retail Services
Crowdsource Your Retail Secret Shoppers
In a competitive marketplace where you not only strive to win business from competing local stores, but also online stores which can compete from virtually anywhere, the customer experience and Continue ReadingCrowdsource Your Retail Secret Shoppers
Triple-A Rating. Would Your Customers Give it?
Every day your employees show customers that they are worthy of their time and attention. The following are three areas for your team to focus on in order to maintain Continue ReadingTriple-A Rating. Would Your Customers Give it?
Why Buy New Shelves vs. Used? Ask The Team!
Why should someone choose to invest in new shelving rather than trying to save some money by purchasing used shelving instead? Sounds like a question for the retail store fixture Continue ReadingWhy Buy New Shelves vs. Used? Ask The Team!
Free eBook! Retail tips for reinventing the customer experience (and increasing revenue)
Bob Phibbs (also known as The Retail Doctor) is offering a free eBook download titled 10 Retail Training Techniques to Reinvent the Customer Experience & Increase Sales Revenue. Going head Continue ReadingFree eBook! Retail tips for reinventing the customer experience (and increasing revenue)