Crowdsource Your Retail Secret Shoppers

In a competitive marketplace where you not only strive to win business from competing local stores, but also online stores which can compete from virtually anywhere, the customer experience and Continue ReadingCrowdsource Your Retail Secret Shoppers

Bad Signs For Business

We’ve all become sign makers. And it’s killing me. Since the advent of “desktop publishing” virtually every one of us has found ourselves having to run to our computer to Continue ReadingBad Signs For Business

Increasing Customer Lifetime Value

Customer Lifetime Value is a way for businesses to have an advantage over industry competitors. Customer satisfaction is crucial to a business because your customers are the backbone of your Continue ReadingIncreasing Customer Lifetime Value