Turn Your Employees into Brand Ambassadors

Want to turn your employees into brand ambassadors for your retail store? Would you love to have your employees’ social media habits (and prowess) working to your advantage rather than dreading the time they Continue ReadingTurn Your Employees into Brand Ambassadors

A Customer Service Fairytale

Once upon a time I bought something. After I made the purchase, I had an issue. Oh no, whatever will I do? I guess I’ll call their service department. Google Continue ReadingA Customer Service Fairytale

Are Your Employees Approachable?

Doesn’t anybody work here? Walmart was the first business to require all its employees to wear nametags. (There’s a surprise!) Sam Walton created this initiative because he wanted his customers Continue ReadingAre Your Employees Approachable?

How do I keep store shelves organized? Ask The Team!

NEXT Pusher Tray System

Our first new Ask The Team article for the new year is all about ways to keep your store shelves looking neat, tidy, and well-stocked. If your products and merchandise are Continue ReadingHow do I keep store shelves organized? Ask The Team!

Customer Service Smile Training

With all the news, articles, statistics, and predictions regarding just how much physical retail stores will continue to be impacted by people choosing to shop online instead of in-stores during the Continue ReadingCustomer Service Smile Training