Retail store shelving and fixtures
Customer Lifetime Value is a way for businesses to have an advantage over industry competitors. Customer satisfaction is crucial to a business because your customers are the backbone of your Continue ReadingIncreasing Customer Lifetime Value
As a consumer, there is nothing more frustrating than trying to get a live person on the phone when you have an issue that you need addressed. As a business, Continue ReadingLive Person vs. Auto Attendant: Who Answers Your Business Calls Will Make a Difference
Envision yourself walking into a store- what’s the first thing you notice? Are you drawn to the ambiance of the store, or is it the diverse product selection? Perhaps you Continue ReadingShaping the Customer Experience
Operating a retail store is no easy feat, and let’s face it- you are at the mercy of your customers. Offering products at affordable prices in an inviting and convenient Continue ReadingFinding the Silver Lining When Encountering a Disgruntled Customer